FAQ

Pre-Orders
  • Pre-orders are charged at the time of purchase, not when we ship them out.
  • Orders that can have pre-order and non pre-order items purchased together will only ship when all items are ready. Split shipments may happen if the pre-order items are significantly delayed.
  • If you wish to receive non pre-order items before pre-orders are sent, please make them separate transactions.
  • If you need to cancel or change a pre-order, please send an email to Info@redrocketfarm.com as soon as possible.
  • Other items included with your pre-order will ship when the pins are available. Purchase as a separate order to avoid delay.